The other day a TV camera crew came to our house... well it was actually one TV cameraman with his portable camera but it was quite an experience nevertheless. We did light checks and sound checks and, with a little soft lighting, he converted our living room into a desirable bijou residence. I began the interview in a stilted manner, very conscious of what I was saying, but by the time we reached the part that they actually used I had warmed to my argument and was in full flow. The man knew how to do his job. I was delivering sound bites to fight for.
I’ve included a link to the BBC TV news programme but in case that is no longer available I’ve taken a photograph to show you what I look like when I’m in full flow.
There’s also a photo of the TV cameraman himself. He was taking shots of letters and photographs just in case they might be needed. In total he took 18 minutes of film although the piece they used was only a fraction of that.
Progress is moving along slowly. 6,500 nurses and healthcare workers will receive a nursing care refresher course. You can read about that in this newspaper article from the Leicester Mercury. I was taken onto Ward 2 at the Leicester General Hospital last Friday and shown the changes that had already been introduced regarding raising the profile of the nurse in charge – the big red badge scheme - and making hourly checks on all patients. And there’s a meeting next Tuesday at Leicester’s Town Hall to further discuss the issues regarding hospital complaints. I’ll be there and, as I’m sure you’ve guessed, I’ll be blogging about it.
Had it not been for this blog I doubt my complaint letter would have got anywhere near this far. I was demanding that changes be seen to be made but the hospital had merely sent a standard acknowledgement offering me a written report within 25 working days. A written report was not going to get changes either made or seen to be made. Nobody was really listening to me. Then I remembered The Leicester Mercury. They had picked up my blog postings before for their First Person feature and, as I anticipated, they were very interested to take up this issue. Once they were on board my complaint grew wings... and now it’s well and truly flying.
So if anyone tells you that keeping a blog never leads to anything worthwhile, don’t believe them.